Airvan Co., Ltd. (hereinafter referred to as the “Company”) values customers’ personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection. Through its personal information handling policy, the company informs you of the purpose and method for which the personal information you provide is being used and what measures are being taken to protect your personal information.
If the company revises its personal information handling policy, it will notify you through website notices (or individual notices).
- This policy takes effect from January 1, 2022.
1. Personal information items collected
The company collects the following personal information for quotation inquiries, consultations, etc.
- Collection items: Name, contact information, email
- Personal information collection method: Website (quotation inquiry, online inquiry)
2. Purpose of collection and use of personal information
The company uses the collected personal information for the following purposes.
- Fulfillment of contract for service provision and provision of fee settlement
content according to service provision, purchase and fee payment, delivery of goods or billing address, etc., authentication of identity for financial transactions, and financial services - Delivery and access of advertising information such as events
- Used in marketing and advertising
Frequency identification or statistics on member service use
3. Retention and use period of personal information
In principle, after the purpose of collecting and using personal information has been achieved, the information is destroyed without delay. However, if preservation is necessary in accordance with the provisions of relevant laws and regulations, the company will retain member information for a certain period of time specified in the relevant laws and regulations as follows.
- Preservation items: Payment records
- Preservation basis: Records on contracts or cancellation of subscription, etc.
- Preservation period: 3 years
- Records on contracts or cancellation of subscription, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Payment and goods Records on the supply of products, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records on consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
4. Destruction of personal information Procedures and Methods
In principle, the company destroys personal information without delay after the purpose of collecting and using personal information has been achieved. Destruction procedures and methods are as follows.
- Destruction procedure:
The information you entered for membership registration, etc. is transferred to a separate DB (in the case of paper, a separate filing cabinet) after the purpose is achieved (retention and use period) according to the internal policy and other relevant laws and regulations. (Reference) It is stored for a certain period of time and then destroyed. Personal information transferred to a separate DB will not be used for any purpose other than that for which it is retained, unless required by law.
- Method of destruction:
Personal information stored in electronic file format is deleted using a technical method that renders the record unrecoverable.
5. Provision of personal information
In principle, the company does not provide users' personal information to outside parties. However, exceptions are made in the following cases.
- When users consent in advance
- When there is a request from an investigative agency in accordance with the provisions of the law or in accordance with the procedures and methods set forth in the law for investigation purposes.
6. The company entrusting the collected personal information
shall use the services as follows to perform the service. The operation is outsourced to an external professional company.
- Entrustee: HKD Communications Co., Ltd.
- Entrusted work details: Website and system management
7. Rights of users and legal representatives and methods of exercising them
- Users can view or modify their registered personal information at any time and register. You may also request cancellation.
- To view or modify users' personal information, click 'Change personal information' (or 'Edit member information', etc.). To cancel membership (withdraw consent), click "Cancel membership" and go through the identity verification process to view directly. Correction or withdrawal is possible.
- Alternatively, if you contact the personal information manager in writing, by phone or email, we will take action without delay.
- If you request correction of an error in personal information, the personal information will not be used or provided until the correction is completed. Additionally, if incorrect personal information has already been provided to a third party, we will notify the third party of the result of the correction without delay so that the correction can be made.
- The company processes personal information canceled or deleted at the user's request as specified in the "Retention and Use Period of Personal Information Collected by the Company" and processes it so that it cannot be viewed or used for any other purpose.
- For children under the age of 14, the legal representative has the right to view or modify the child's personal information and the right to withdraw consent to collection and use.
8. Matters related to the installation, operation, and rejection of automatic personal information collection devices
The company operates 'cookies' that store and retrieve your information from time to time. A cookie is a very small text file that the server used to run the website sends to your browser and is stored on your computer's hard disk.
The company uses cookies for the following purposes:
- Purpose of use of cookies, etc.
Providing target marketing and personalized services by analyzing the access frequency and visit time of members and non-members, identifying user tastes and areas of interest, tracking traces, and determining the degree of participation in various events and number of visits. You have the option to install cookies. I have. Therefore, by setting options in your web browser, you can allow all cookies, confirm each time a cookie is saved, or refuse to save all cookies.
- How to refuse cookie settings To refuse cookie settings, you can allow all cookies, confirm each time you save a cookie, or refuse to save all cookies by selecting the options in the web browser you are using.
* Example of setting method (for Internet Explorer): Tools at the top of the web browser > Internet Options > Personal Information
However, if you refuse to install cookies, there may be difficulties in providing services.
9. Complaint service regarding personal information
In order to protect customers' personal information and handle complaints related to personal information, the company designates the relevant departments and personal information protection manager as follows.
Name: Eun Young Cho
Telephone: 070-4262-5786
Fax: 0303-3448-0448
Email: mamnjun@airvan.co.kr
You are responsible for all complaints related to personal information protection that arise while using the company’s services through personal information management. You can report it to the person in charge or the department in charge.
The company will provide prompt and sufficient responses to user reports.
If you need to report or consult about other personal information infringements, please contact the organizations below.
Personal Dispute Mediation Committee (www.1336.or.kr/1336)
Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
Supreme Prosecutors' Office Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
National Police Agency Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)
